How to Recover a Hacked or Locked Email Account
Lost access to your email? A calm, step-by-step plan to get back in and lock it down.
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Guides & advice
Honest, jargon-free advice on keeping your technology healthy — and knowing when to repair, replace or upgrade.
How to Back Up an Android Phone
Use Google's built-in backup and Google Photos to keep everything safe automatically.
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Printer Won't Connect? A Troubleshooting Guide
Printers are famously temperamental. A calm, step-by-step way to get yours talking to your computer again.
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How to Set Up a New iPhone and Move Your Data
Move everything from your old iPhone or Android to a new one, step by step.
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Cracked Phone Screen? What to Do Next
A cracked screen is more than cosmetic. Here's how to protect your phone and your data — and what a screen repair really involves.
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What to Do With Old Computers and Phones
Don't just bin that old device. How to wipe your data properly and recycle or repurpose it responsibly.
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