Repair specialists & business IT support

We fix what's broken — and keep your tech alive.

Expert repairs for computers, laptops, consoles, phones and tablets — plus fully managed IT, support and cyber security for business. Honest advice, clear pricing, no jargon.

Book a repair Get a Free Quote 01698 909 099
Free
No-obligation quotes
Same day
Diagnostics on most repairs
All brands
Apple, Samsung, Dell, HP & more
Local
Trusted by homes & businesses
Device Repair

Repairs you can trust, for the devices you rely on

Fast, expert repairs for the devices you rely on every day — with honest diagnostics and clear, upfront pricing.

Computer Repair

Desktop PCs and all-in-ones diagnosed and fixed — fast.

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Laptop Repair

Screens, batteries, keyboards and charging ports restored.

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Smartphone Repair

Cracked screens, batteries and water damage sorted.

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Don't see your device?

We repair far more than the list — tell us what's broken and we'll take a look for free.

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Business IT

IT support that keeps your business moving

Keep your business running with proactive support, security and infrastructure managed by people you can actually reach.

Business IT Support

Responsive support that keeps your team productive.

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Managed IT Services

Proactive monitoring and maintenance on a fixed plan.

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Remote Support

Help without the wait — most issues solved same day.

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Hardware Support

Procurement, installation and repair of business hardware.

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Cyber Security

Layered protection, backups and staff training.

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Not sure what you need?

Tell us about your setup and we'll recommend the right support — no obligation.

Talk to us
Why Dead or Alive

Straight answers from people who actually pick up the phone

We bridge hands-on repair and business IT, so the same trusted team understands both the device on your desk and the systems behind it.

More about us
  • Honest diagnosticsWe tell you what's worth fixing — even when the answer is "don't".
  • Clear, upfront pricingA quote before any paid work begins. No surprises.
  • Repair and IT under one roofOne team for devices and business systems alike.
  • Fast turnaroundQuick quotes, clear timelines and same-day options when it can't wait.
How It Works

Your Repair in 5 Simple Steps

From booking to collection — a smooth, transparent process every time.

  1. 1

    Book Diagnosis

    Book online, call or WhatsApp us. Drop in or arrange free collection.

  2. 2

    Receive Quote

    We diagnose your device and send a clear written quote — no hidden fees.

  3. 3

    Repair Approved

    You approve the quote. We only proceed with your full agreement.

  4. 4

    Quality Testing

    Every repair is fully tested before handover — we won't cut corners.

  5. 5

    Return Device

    Collect in-store or we deliver back to you — fully repaired and tested.

Book Your Repair Now
Trusted with all major brands

From phones to consoles, we fix it all

We repair and support devices from the manufacturers you rely on.

See what we fix for each brand

Reviews

What our customers say

5.0

Based on 80 reviews on Google

Read reviews on Google

great workmanship always professional and keeps me updated

Lloyd Mudege Google · in the last week

Fixed my ps5 within 24 hours of handing it in fantastic job, it has been better and stays on a lot longer and sounds better superb job

Leland Dunne Google · in the last week

Amazing service! I needed my laptop battery replaced and I was struggling to find a day to be without it. Steve arrived on a Sunday evening, popped out to his car to work on it and it was all done within half an hour! Would absolutely recommend and will definitely use again.

Laura Dickson Google · 3 weeks ago

Top notch service from real experts. Highly recommended.

George Keay Google · a month ago

Took my PS5 controller in to have the stick drift fixed. Was recommended replacing with more reliable motion sticks, was only meant to take a day for the repair however the guys had to wait on a parts delivery and Royal Mail took their time with it, so took longer that expected (out with the control of Dead or Alive) Repair was very reasonably priced and they staff were really friendly and helpful. I'll definitely be back if I've got any other tech issues needing fixed.

Alan Young Google · a month ago

Brilliant! Steve was a proper gentleman and got my laptop fixed on the day (cause I really needed it!). Very pleased with the service. I will not only use again but I'll be telling others about how good they are. 5 stars easy.

David Harper Google · a month ago

Steve provides a brilliant service. I had an unfortunate spill with my brand new Mac Air, thought it was a goner. Steve picked up my Mac, explained the method he would resolve the problem, fixed it and delivered it back working like new (explaining exactly what he had replaced). Extremely polite and considerate, and prices are considerably better than buying a new Mac. Would highly recommend. Thanks!

Lauren Quinn Google · a month ago

Fantastic service from start to finish. Laptop picked up from house only a few hours after fault reported online, repaired within days and delivered back. Top notch communication throughout and reasonable repair cost too. Couldn't have been more impressed or satisfied.

John Mcglynn Google · 2 months ago

Had a great experience at Dead or Alive. Steve managed to permanently fix a laptop id had repaired three times elsewhere and who had advised buying a new laptop. Steve also upgraded my ram and saved me from forking out a hefty amount as previously advised. He is very knowledgeable, helpful and his prices are very reasonable. Highly recommend.

Julie AcH Google · 4 months ago

Broken device or a business IT headache?

From cracked screens to fully managed networks, our specialists can help. Tell us what you need and we'll get back to you fast.

Get a Free Quote 01698 909 099
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