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Won't turn on Running slow Virus or malware Crashing / blue screen Won't load Windows Upgrade (SSD / memory) Liquid or power damage Something else

Cracked / faulty screen Battery or charging Keyboard / trackpad Won't turn on Running slow Liquid damage Upgrade (SSD / memory) Something else

No display / HDMI Overheating / noisy Disc drive fault Controller drift Won't power on Storage upgrade Something else

Cracked screen Battery Charging port Camera / speaker Water damage Won't turn on Something else

Cracked screen Battery Charging port Won't turn on Water damage Something else

IT support / helpdesk Managed IT Remote support Cyber security New hardware / setup Something else

Not sure — need advice Data recovery Multiple devices Something else