Dead or Alive Technology
FAQs – Dead or Alive Technology
Our Frequently Asked Questions
Want to know more about our services or how we work? Explore the answers below whether you’re booking a repair or seeking IT support, we make the process simple and transparent.
Consumer Device Repairs
We fix everything from cracked screens and failing batteries to charging faults, water damage, software errors, and more. Book your repair today and get your device operating like new.
We recommend OEM parts when available, but also offer high-quality alternatives with warranty. Whatever you choose, you’ll get reliable power and performance. Contact us now to schedule a battery replacement.
Absolutely. We handle RAM, SSD, Wi-Fi card upgrades, or custom console storage upgrades to improve performance—often for less than the cost of a new device. Book an upgrade and breathe new life into your tech.
Our specialized cleaning and component-level repairs give the best chance of recovery. Book a water-damage assessment now for fast, effective service.
Yes. You can drop off at our Wishaw workshop, book a local collection service, or use our UK-wide mail-in repair—whatever’s most convenient for you.
Gaming Console & Controller Repairs
We repair common faults like overheating, disc drive failures, HDMI port damage, and connectivity issues for PlayStation, Xbox, Nintendo Switch, and handheld gaming consoles. Get your equipment game-ready—book a service with us.
Yes. We replace worn joysticks and components to restore precise control. Book your controller fix today—you’ll be playing without distraction in no time.
Definitely. SSD or custom drive installations are a smart way to boost speed and storage. Book your console upgrade and level up your gaming setup.
Business IT Support & Services
We handle everything—from proactive monitoring and troubleshooting to backups, updates, and cybersecurity. Let us manage your IT so you can focus on running your business. Request a quote today.
Yes. With round-the-clock monitoring and fast response, we minimise downtime and protect your business operations. Talk to us today about a tailored support plan.
Absolutely. We deploy secure VPNs, cloud access, and remote assistance to ensure seamless support—whether your team is in the office or distributed. Let’s get your hybrid workforce running smoothly.
We manage Windows, macOS, Linux, Microsoft 365, Google Workspace, servers, and business applications. Whatever your tech stack, we’ve got you covered.
We offer flexible, transparent monthly packages—ranging from unlimited support to pay-as-you-go. Contact us today for a custom quote.
VOIP & Telephony Services
Our VOIP plans include call forwarding, voicemail-to-email, conferencing tools, mobile integration, and more—business-grade communication at a lower cost. Book a consultation to modernise your setup.
Yes. We can integrate with your current headsets, phones, and mobile devices—no full replacement required. Contact us for a seamless transition.
We do. From phones and routers to training your team, we provide full setup and ongoing support. Book your VOIP setup today.
Web Design & Hosting
Both. We offer fully bespoke websites or cost-effective templates—always mobile-responsive, SEO-ready, and fast. Book your web consultation today.
Yes. We handle domains, renewals, hosting, SSL certificates, backups, and security so you don’t have to worry. Contact us to secure your online presence.
Absolutely. Whether you need a WordPress site, Shopify store, or bespoke CMS, we design and host tailored solutions. Let’s get started on your digital storefront.
Wi-Fi Surveys & Data Cabling
Yes. We test signal strength, identify weak spots, and design a network ensuring full coverage. Book your survey today for optimal performance in every corner.
Definitely. We diagnose and resolve Wi-Fi dead zones to keep your team connected throughout your workspace. Contact us now to ensure full Wi-Fi coverage.
We install Cat5e, Cat6, Cat6a, and fibre optic cabling for reliable, high-speed connectivity. Book a structured cabling project today.
NAS & Data Storage
NAS (Network Attached Storage) centralises data, improving access, backups, and collaboration—without the cost of cloud storage. Schedule a NAS setup today to safeguard your business data.
Yes. We handle everything—from installation and RAID setup to permissions and backups—so your data is secure and easy to access.
Absolutely. We offer hybrid configurations combining local NAS with cloud syncing for added redundancy and peace of mind. Contact us to protect your data with a hybrid solution.
Why Choose Dead or Alive Technology?
Local Expertise – Trusted by residents and businesses across Wishaw and North Lanarkshire.
Nationwide Coverage – Mail-in and courier services available throughout the UK and Northern Ireland.
Experienced Technicians – Skilled in both consumer repairs and advanced IT solutions.
Transparent Pricing – Clear diagnostic fees and competitive repair costs.
Customer-Focused Service – Dedicated support to ensure the best possible experience.
Ready to Book a Repair or IT Service?
At Dead or Alive Technology, we’re committed to delivering dependable repairs and business IT solutions with clear communication and superior expertise.