Dead or Alive Technology
Delivery Charges & Shipping Information
Reliable, Affordable & Insured Delivery for Repairs, Components and Custom Builds
At Dead or Alive Technology, we understand how important secure and efficient delivery is for your devices and components. Whether you’re booking a repair, ordering a custom PC, or upgrading parts, we’ve built a delivery process that’s designed for flexibility, speed, and transparency, backed by trusted couriers like DPD, DHL, and FedEx.
We offer free local collection, free return delivery across our partner areas (like Edinburgh and Glasgow), and tracked, insured nationwide shipping throughout the UK.
Device Repair – Collection & Delivery
We offer both local drop-off options and nationwide collection & return services. See below for a full breakdown of how our logistics work based on your location:
Local Repairs – Wishaw & Surrounding Areas
If you’re based in Wishaw, Motherwell, Hamilton, or across North Lanarkshire, you can either:
Drop off your device at our workshop:
Dead or Alive Technology, 6 Stewarton Street, Wishaw, ML2 8ANRequest a free local collection from your home or business
Collection Fee: £0.00
Return Fee: £0.00
Turnaround: Typically 1–3 working days (depending on repair type)
Edinburgh & Glasgow Repairs (CRM Partner Areas)
As part of our partnership with ComputerRepairMan.co.uk, we offer free collection and return delivery in:
- Edinburgh
- Glasgow
- Livingston
- Bathgate
- Surrounding Central Belt towns
This service is fully insured, handled directly by Dead or Alive Technology staff, and includes free diagnostics for all CRM enquiries.
Collection Fee: £0.00
Return Fee: £0.00
Diagnostics: Free
Courier Used: In-house, not third-party
Nationwide Repairs – Mainland UK
For customers across England, Wales, Northern Ireland, or outside the Central Belt of Scotland, we offer secure mail-in repair services with tracked and insured couriers.
Need packaging advice? Contact us before sending, we can provide safe-packing tips or ship you a returns pack.
| Service | Details |
|---|---|
| Courier Partners | DPD, DHL, FedEx |
| Collection Fee | From £14.95 (based on location & item size) |
| Return Delivery | Included in final quote unless otherwise stated |
| Packaging | Customer-prepared or sent in padded mailer box |
| Insurance | All shipments fully insured to device value |
Parts, Upgrades & Custom PCs – Component Delivery
We work closely with Target Components & Spire Technology, one of the UK’s largest IT distributors, for fast and efficient hardware shipping.
Standard Component Orders
SSDs, RAM, PSUs, cables, motherboards, etc.
Delivered via DPD or DHL
Dispatched next working day
Delivery Fee: From £6.95 + VAT
ETA: 1–3 Working Days
Insurance: Included
Custom PC Builds or Bulk Orders
Professionally assembled in our workshop
Delivered via DPD or pallet courier depending on size
Fee: Quoted based on weight, dimensions & postcode
ETA: 2–5 Working Days
Packaging: Foam-shielded, anti-static packaging
All delivery fees are charged at cost, and we never mark up shipping prices.
Failed Deliveries, Redelivery & Missed Collections
We understand that life gets busy. If you miss a courier delivery or forget your arranged collection:
You will receive a notification via SMS/email with options to reschedule
Missed collections may be rescheduled at no additional cost (local only)
Nationwide redelivery charges will depend on the courier’s fee structure
Please notify us as soon as possible if your availability changes—especially for courier collections.
Business Clients & Bulk Shipping Solutions
We support multiple SMEs and managed IT customers across Scotland and the UK. If your business requires bulk collections, multi-site delivery, or remote device deployment, we offer:
Fleet pickup or batch courier scheduling
Device tagging, repacking & asset management
Engineer drop-ship logistics (ideal for remote support or ticketing systems)
Contact our team to set up a business account or request a tailored shipping policy.
Need Help with Delivery?
If you’re unsure about which delivery option is best for your repair or purchase, or if you’d like advice on safely packaging your device for collection, we’re happy to help.
